Contact Us

Have a question, a problem, or just want to say hello? We'd love to hear from you.

Support

For order issues, key problems, refund requests, or any account-related questions:

Email: support@ggamev.com
Response time: 1–2 business days

Please include your order number and registered email address when reaching out about a specific order — it helps us resolve your issue faster.

Business & Press Inquiries

For partnership, affiliate, wholesale, or press-related inquiries, please reach out to us at the same address with the subject line relevant to your inquiry:

Email: support@ggamev.com

Our Location

Good Game Vault is headquartered in New York City, New York.

Mailing Address:
Good Game Vault
99 Wall Street #5976
New York, NY 10005
United States

Before You Write to Us

You might find your answer faster in one of these pages:

• FAQ — Covers the most common questions about orders, keys, refunds, and accounts.
• Refund Policy — Full details on refund eligibility and how to request one.
• Customer Service — What we can and can't help with, and what to include in your message.

We look forward to hearing from you. Good luck out there — and good gaming.